Billing

How do I unsubscribe?

Can I Cancel My Subscription?

Yes, you can cancel your subscription at any time through the app by clicking the "Your Account" button under your account, or by emailing us directly. 

You will continue to have access to your subscription until the end of your current billing period.

If you would like to delete your account, please contact us at [email protected].

If you find duplicate billing or mistakenly upgrade your account, please don’t hesitate to contact us at [email protected].

Customers can only make payments in the currency of the country where they signed up in our app. Please note that there is no way to change the currency for payments. For example your location was in US when signed up, you will be charge in US dollars.

How to reset password

Kindly follow steps to reset your password 

 1.) Log out of the app. 

2.) Click the link to reset https://app.airbtics.com/reset-password 

3.) Enter your registered email address. 

4.) Check your mailbox for the email with further instructions.

To update your invoice, email us at [email protected]/[email protected] and send us the following details 

• Company Name

• Email Address associated with the purchase

• Billing Address

• Postal Code

• Contact Number

• Tax ID Type and Tax Number (if applicable)

Once we receive this information, we’ll update your invoice and send the revised version to you as soon as possible.