Billing
Marissa
Last Update 2 days ago
Annual: Billed once every 12 months at a discounted rate.
Example: If you subscribed on May 15, 2025, your next billing date is:
→ June 15, 2025 (Monthly)
→ May 15, 2026 (Annual)
Note: Plans renew automatically unless canceled.
2. Payment Methods
We currently support:
Credit/Debit Cards (Visa, Mastercard, AMEX)
PayPal (where available)
Secure Stripe Payment Links
Need a manual payment link? Just email us at [email protected] — we’ll send one right away.
If you experience payment issues, reach out and we’ll assist you.
3. Plan Upgrades & Downgrades
Upgrade: Click the “Upgrade” button in the top right of your dashboard. Changes take effect immediately. Prorated charges may apply.
Downgrade: Requires prior approval and will take effect at the end of your billing cycle. Partial refunds are not available.
To request a downgrade, please email us at [email protected].
4. Cancellations
You can cancel anytime via Your Account > Billing > Cancel Subscription.
You'll retain access until the end of your paid period. No further charges will occur after cancellation.
If a payment fails:
The system will retry automatically over several days.
If unsuccessful, access will be paused until payment is processed.
Note: Charges will continue to be attempted until the subscription is canceled.
6. Invoices & Receipts
Need a revised invoice? Please email [email protected] with:
Company Name
Email used at checkout
Billing Address & Postal Code
Contact Number
Tax ID & Type (if applicable)
We’ll send your updated invoice as soon as possible.
7. Duplicate Charges
Think you’ve been billed twice or accidentally upgraded?
Reach out to [email protected] — we’ll resolve it quickly.
8.) Charged in the Wrong Currency
We charge based on your location at the time of sign-up (e.g., USD for U.S. users). This setting can't be changed in the app.
Prefer another currency? Let us know — we’ll provide a custom Stripe link if available.
Note: Currency conversions or fees applied by your bank are beyond our control.
Reach out to us at [email protected] — we’re happy to help!